Terms & Conditions

1. General

These Terms & Conditions apply to your use of the RAFIF website and to all orders placed through our online store.

By accessing the website, browsing our products or completing a purchase, you confirm that you have read and accepted these terms.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, colours, prices and availability are displayed accurately.

However, minor differences may occur due to photography, lighting, screen settings, fabric variations or other display-related factors.

Product measurements and age recommendations are provided as a guide and may vary slightly between different styles.

3. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product or selected size will remain available until your order is confirmed.

If an item becomes unavailable after an order has been placed, our team may contact you to offer an alternative solution.

4. Prices

Product prices displayed on the website are subject to change without prior notice.

The price applicable to your purchase will generally be the price shown at the time your order is submitted.

Promotional pricing, discounts or special offers may be available for limited periods and may be subject to additional conditions.

5. Orders

When placing an order, customers are responsible for providing complete and accurate information, including:

• Full name.
• Valid contact number.
• Complete delivery address.
• Correct product and size selection.

RAFIF reserves the right to decline, cancel or review an order where required due to product availability, incorrect information, pricing errors or other operational reasons.

6. Order Confirmation

Submitting an order through the website does not necessarily mean that the order has been finally accepted or dispatched.

Orders may be subject to verification before processing. Confirmation or order updates may be shared using the contact details provided during checkout.

7. Payments

Available payment methods will be displayed during checkout.

Customers are responsible for ensuring that all payment information provided during checkout is accurate and valid.

RAFIF may delay or cancel an order if payment verification is unsuccessful where advance payment is required.

8. Shipping & Delivery

Orders are normally processed and dispatched according to the delivery timelines stated in our Shipping Policy.

Delivery dates are estimates and may be affected by courier operations, public holidays, weather, high order volumes or circumstances outside our reasonable control.

9. Failed Deliveries

If delivery cannot be completed because the recipient is unavailable, the address is incorrect or the customer cannot be contacted, the parcel may be returned.

Additional shipping charges may apply if a returned parcel must be dispatched again.

Returned items must normally be unworn, unused, unwashed and in original condition with tags and packaging intact.

10. Sale & Promotional Products

Products purchased during sales, discount campaigns or promotional.

Any specific restrictions may be displayed on the product page, offer details or communicated during the promotion.

11. Website Content

All website content, including text, product descriptions, graphics, logos, layout and other visual material, is intended for use in connection with RAFIF.

Website content should not be copied, reproduced, distributed or used commercially without prior permission where applicable.

12. Acceptable Website Use

Users must not misuse the website or attempt to interfere with its normal operation.

Prohibited activities include, but are not limited to:

• Attempting unauthorised access to website systems.
• Introducing harmful software or malicious code.
• Using the website for fraudulent purposes.
• Misusing product, customer or website information.

13. Third-Party Services

RAFIF may use third-party providers for services such as payments, website functionality, courier delivery or other operational needs.

These third-party services may operate according to their own terms, policies and procedures.

14. Website Availability

We aim to keep the RAFIF website available and functioning smoothly, but uninterrupted access cannot always be guaranteed.

The website may occasionally be unavailable because of maintenance, technical issues, updates or circumstances outside our control.

15. Limitation of Responsibility

RAFIF will make reasonable efforts to provide accurate information, reliable order processing and appropriate customer support.

However, we cannot be held responsible for delays, interruptions or losses caused by circumstances outside our reasonable control, including courier disruptions and third-party service failures.

16. Customer Responsibility

Customers are responsible for reviewing product information, selecting the appropriate size and providing correct order details before completing a purchase.

Please review your cart and checkout information carefully before confirming your order.

17. Privacy

Customer information provided through the website will be handled according to our applicable privacy practices and Privacy Policy.

Customers should avoid sharing account, payment or order information with unauthorised parties.

18. Changes to These Terms

RAFIF may revise or update these Terms & Conditions from time to time.

Changes may be made to reflect updates in store operations, services, website functionality or business procedures.

The latest version will be published on this page.

19. Contact Us

If you have questions about these Terms & Conditions, your order, delivery or any RAFIF service, please contact our customer support team.